Sigma

Entertaining Thoughts About Iso

I won’t get into the history and background of each and every procedure management approach. I can appreciate its call to action and I comprehend there is a strong group of supporters but I honestly feel like Six Sigma is yesterday’s fad. It may be touted in best-selling business enterprise books but that was 10 years ago.

1. 3M, GE, House Depot, Ford and other significant firms are pulling back on Six Sigma simply because investigation shows that consumer satisfaction and employee morale has suffered › Continue reading